My bt tv subscription channels aren’t showing

[lewisgault202]

Hi 

I have recently purchased bt TV and it’s not showing any of the channels I have subscribed to such as amc. Also my broadband is not working and my activation date was yesterday.

Should I call bt customer support ?

thanks 

Lewis 

[NigelB72]

If your broadband isn't working, your subscription channels won't as they're delivered via the broadcast. Check your order status on MyBT...

[NeilO]

Hi @lewisgault202 I'm so sorry to see your services aren't working, you can track the order on this link. If you need to speak with the connections team you'll get them on this number  0800 783 1401.

Thanks

Neil