on 06-04-2020 23h55
Anyone else having issues with the “speed to your hub” not appearing anymore in the MyBT “Test my speed” results section or is it just me?
on 07-04-2020 3h51
OK here.
on 07-04-2020 3h59
Having same issue. Everything was fine yesterday
on 07-04-2020 6h46
It's working fine for me, there was a similar thread to this last week I think.
There's usually a contact email address in the relevant app store, it's worth raising it with the developer.
on 07-04-2020 9h35
Interesting, why package are you on? I have just signed up for full900 and it was activated on Sunday?
on 07-04-2020 14h30
Fibre 900 too. Was activated yesterday in the early hours and hub speeds were working then but not anymore
on 07-04-2020 18h48
That is very interesting.
on 08-04-2020 12h18
What speeds are you getting, I'm having major issues with mine now, it's up and down like a yoyo, they appear to have also placed a fault on the line?
on 09-04-2020 15h59
I have been contacted by BT today. Apparently this is a hub firmware issue affecting full900 customers due to the speed of the connection. They are releasing an updated firmware to address this shortly.
10-04-2020 11h26 - edited 10-04-2020 11h33
I have the same problem. It's the same on the SH1 as the SH2.
I hope this is true and not a fob off. The firmware was last updated on 6th april.
