MyBT account states SIM not activated when it is!

[LBN]

Help please

I have activated my new SIM from BT.  I have a text on the number stating phone now activated HOWEVER MyBT is still saying SIM is not activated - any advice is welcome

[DavidM]

Hi @LBN and thanks for posting.

It can take a few days for the account to update but if you don't see any change by the end of the week post back and we'll look into it for you.

Cheers

David