cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mcronline
Contributor
1,281 Views
Message 1 of 9

MyBT app

I upgraded my phone to one running android 5.1 from one running 5.0.

I went to install all my apps I had on my old device were installed but the mybt and the BT WiFi app are showing as not compatible. Is it because BT haven't updated the app for the newer android or is it my phone.

Its a cubot android phone and apart from that it is a giid phone. I wouldn't worry about it but every time I open mybt in chrome it offers the app which is a minor annoyance.
0 Ratings
8 REPLIES 8
NeilO
Moderator
Moderator
1,257 Views
Message 2 of 9

Re: MyBT app

@mcronline the MyBT app should be compatible with 4.3 and above and BT Wifi on 4.0 and above.  

0 Ratings
mcronline
Contributor
1,254 Views
Message 3 of 9

Re: MyBT app

In the app store it definately says not compatible. Only the usage app works (thank goodness).
0 Ratings
mcronline
Contributor
1,253 Views
Message 4 of 9

Re: MyBT app

Also on download li k so I cannot force install it to see
0 Ratings
NeilO
Moderator
Moderator
1,250 Views
Message 5 of 9

Re: MyBT app

@mcronline I'll ask the app team for some clarification on this and post back when they reply.

 

Cheers

Neil

0 Ratings
mcronline
Contributor
1,241 Views
Message 6 of 9

Re: MyBT app

Thank you. BT WiFi app is also incompatible. I look forward to the answer.
0 Ratings
grahammm
Aspiring Contributor
1,230 Views
Message 7 of 9

Re: MyBT app

I have a similar issue on my cubit x17 phone. The BT WiFi app showed as incompatible after I did an OTA Android update.
0 Ratings
NeilO
Moderator
Moderator
1,224 Views
Message 8 of 9

Re: MyBT app

@mcronline I also included the BT Wifi issue in my report to them. 

 

0 Ratings
mcronline
Contributor
1,222 Views
Message 9 of 9

Re: MyBT app

Thank you!
0 Ratings