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Baldchap60
Beginner
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Message 1 of 4

NON AVAILABILITY OF INFINITY TO MY STREET CABINET

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Hello there. I am not happy at all that BT Openreach say that because not enough people are connected to my Street Cabinet----I live in a Block of Flats and there are some new properties behind My Flats---- they are NOT WILLING TO MAKE A LOSS and install An Infinity Cabinet. I understand that PLC Companies have to operate in such a way as to make Profits for the future,but as a BT Customer I want the most up to date service and Infinity is such a service. Can a <Big Boss> give me a good answer? Also ALL BT Rivals are also not able to offer Infinity till BT Install such a Cabinet. I await an answer very soon.  BALDCHAP60

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: NON AVAILABILITY OF INFINITY TO MY STREET CABINET

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This is a BT Retail customer to customer forum. Your post does not go to BT. You will not get a "Big Boss" replying to you here.

 

You need to ask Openreach your questions.

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Jonkarra
Expert
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Message 3 of 4

Re: NON AVAILABILITY OF INFINITY TO MY STREET CABINET

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Unfortunately BT would probably go bankrupt if they enabled every possible cabinet. Hopefully eventually BT will get to your cabinet, not much you can do until they do as they aren't publicly saying which cabinets will be done in which order.
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Devon_Dave
Distinguished Guru
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Message 4 of 4

Re: NON AVAILABILITY OF INFINITY TO MY STREET CABINET

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@Baldchap60 wrote:

Also ALL BT Rivals are also not able to offer Infinity till BT Install such a Cabinet. I await an answer very soon.  BALDCHAP60


Openreach install the fibre cabinets for all ISPs.
Had you considered contacting all your neigbours and maybe self financing the DSLAM yourselves?

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