I've got a HH5 with BT Infinity 1, but use my own Modem/Router just for connection to broadband. Various reasons but I prefer my own router.
However, I'd like to use the HH5 as my main WiFi access point and have configured it as such with no problems, the main reason being that I want to restrict Internet access times to the children, and the HH5 is the best interface I've seen to do this.
However, unless I have the HH5 directly connected to my phone line, it seems unable to retrieve the current time, and therefore the access controls don't work.
Does anyone know how to get around this please?
My hub 5a has also been logging this same problem since the beginning of May but I can't see why. I did try a factory reset this morning but has made no difference , in fact lots of strange things seem to be happening lately,
ie although registered for BT wifi, it's no longer showing
our you view box is listed under home network but now has the addition of a question mark which it didn't have before.
log is now longer listed date wise, it's all over the place.
As speed has not been affected as yet, I'll will leave it for now but will eventually unplug everything and start again in the hope of curing it.
I am having the same problem and when I went through BT support there was clearly no knowledge of this problem - has any had any help from BT? I cant use my access controls
I've just checked mine and it's stuck on retrieving current time.
I'm just very glad we decided to run virgin tv along side bttv as I feel that could start playing up soon and due to one thing or another can't restart everything just yet.
yep thats my struggle too! only joined bt for the access controls as the signal is very patchy.....
I have the same time issue. My HomeHub 5A date/time jumped from June back to May. Anyone any ideas?
01:27:59, 07 May. ( 1695.730000) NTP synchronization failure!
01:22:29, 07 May. ( 1365.700000) NTP synchronization failure!
01:16:59, 07 May. ( 1035.670000) NTP synchronization failure!
01:11:29, 07 May. ( 705.640000) NTP synchronization failure!
01:05:59, 07 May. ( 375.590000) NTP synchronization failure!
01:02:09, 07 May. ( 145.290000) NTP synchronization start
22:02:37, 11 Jun. (266620.240000) NTP synchronization success!
22:00:47, 11 Jun. (266510.190000) NTP synchronization failure!
21:55:17, 11 Jun. (266180.160000) NTP synchronization failure!
21:49:47, 11 Jun. (265850.130000) NTP synchronization failure!
21:44:17, 11 Jun. (265520.090000) NTP synchronization failure!
21:38:47, 11 Jun. (265190.050000) NTP synchronization failure!