I've noticed the National Geographic channel since last night has been heavily pixelated with distorted colours (green) covering half the picture. Initially I thought this was a bad recording, but I notice the problem is continuing on the live broadcast this morning on the HD channel.
Can someone look into this?
Solved! Go to Solution.
Just came to post the same thing. Just been on the phone with BT and they couldn't find a problem, but they said it might be a problem with Nat Geo themselves as my recording were picking up the same interference. All other HD channels are fine and the problem isn't happening on the standard Nat Geo channel
Is this the same problem you're seeing?
Just checked channel 373 Nat Geo HD and am experiencing same.
SD channel 317 seems fine.
And the problem was ...... ?
Letting people know may help in future so customer support can be given pointers to help speed up the resolution.
Hello @Anonymous and @ESKIBOY
Many thanks for pointing this issue out to us.
In order to follow this up with you, would you be able to Private Message me with some contact details for yourselves.