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begbie67
Beginner
637 Views
Message 1 of 8

Need help activating my BT sport app

Have full package for BT but for some reason can't activate the app and I keep going around in circles anyon help ???
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7 REPLIES 7
begbie67
Beginner
624 Views
Message 2 of 8

Re: Need help activating my BT sport app

Anyone???
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DavidM
Moderator
Moderator
615 Views
Message 3 of 8

Re: Need help activating my BT sport app

Hi @begbie67 and welcome.

 

Sorry you're having problems activating the App. Are you getting any error messages? Can you post a screen shot of what you're seeing? Can you give us as much detail as possible and we'll try to help.

 

Cheers

 

David

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begbie67
Beginner
612 Views
Message 4 of 8

Re: Need help activating my BT sport app

Won't let me send pic from phone mate but it's telling me to activate and (ID003) is coming up

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begbie67
Beginner
610 Views
Message 5 of 8

Re: Need help activating my BT sport app

Having went through everything and even entering details in as in correct username and password I keep getting the same message
Do I need an activation code
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DavidM
Moderator
Moderator
606 Views
Message 6 of 8

Re: Need help activating my BT sport app

Thanks for confirming that @begbie67.

 

Can you try Why have I been told that my BT ID is not set up? (error message ID003) and let me know if it helps.

 

Cheers

 

David

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begbie67
Beginner
603 Views
Message 7 of 8

Re: Need help activating my BT sport app

I don't get the MyBT option at the bottom of the error message David
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DavidM
Moderator
Moderator
595 Views
Message 8 of 8

Re: Need help activating my BT sport app

If you've got your MyBT set up then we'll need to take a closer look at this @begbie67. Can you please drop me over an email with your details? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

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