I have read the stickys!
My neighbour is a BT engineer and when I asked him about when Infinity would be available in our area, he was surprised as he already has it.
I use the checker weekly to determine if I can get the service and no luck so far. I know the exchange (Fair Oak) has been enabled for a while. I put my neighbours address into the checker and it said it wasn't available - despite him having it!
Is it possible that whatever mechanism the checker uses is wrong? Might I be eligible regardless of what the checker says?
Is there anyone on here that can help me answer these questions?
Solved! Go to Solution.
When you say neighbour, do you mean next door neighbour or a neighbour half a mile down the road? What does it say when you put your telephone number into this checker: https://www.btwholesale.com/includes/adsl/main.html
|Available ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date |
Thats what I get when I use that checker.
My neighbour lives opposite me.
If he lives opposite to you it's very likely you could be served by a different cabinet, ask him what cabinet he is served by.
When you did the checker with the telephone number it will tell you which cabinet you're served by.
Yup - I have a BT phone.
Admittedly this is based on a conversation, but the BT engineer claimed our cabinet was the same. I live in a dead end close so we're not talking "opposite me" in any exagerrated sense of the term.
This is the full output (I already posted this, I believe) form the checker you suggest:
Available ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date
For all ADSL and WBC Fibre to the Cabinet (FTTC) services, the stable line rate will be determined during the first 10 days of service usage. Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 31-Mar-2014. The Stop Sale date for IPstream is from 31-Oct-2013; the Formal Retirement date for IPstream is from 31-Mar-2014.Note: Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number check.
Thank you for your interest.
I can't see a cabinet number.
Here is the output from my neighbour oppiosite: