cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,559 Views
Message 1 of 22

Neighbours have broadband but I cant get ??

How can we be on the same cabinet & even the same pole as our neighbours but we are being told we cant get broadband? It doesn't make sense? Who can help?

0 Ratings
21 REPLIES 21
1,557 Views
Message 2 of 22

Re: Neighbours have broadband but I cant get ??

It makes sense if the cabinet is full and there are no spare ports available.

Put your phone number in the dsl checker and post a screenshot of the result, remember to edit out your number from the screenshot before posting. https://www.broadbandchecker.btwholesale.com/#/ADSL

0 Ratings
1,552 Views
Message 3 of 22

Re: Neighbours have broadband but I cant get ??

We don't have a landline . We purchased the property and are due to move in the 1st week of July.

0 Ratings
1,545 Views
Message 4 of 22

Re: Neighbours have broadband but I cant get ??

Put the address in the checker, not as accurate as the phone number but will suffice to show if cabinet is full.

0 Ratings
1,542 Views
Message 5 of 22

Re: Neighbours have broadband but I cant get ??

collinsza_0-1592771562914.png

 

0 Ratings
1,539 Views
Message 6 of 22

Re: Neighbours have broadband but I cant get ??

As you can see, the cabinet is full. All you can do is keep checking and order as soon as VDSL shows as available.

0 Ratings
1,533 Views
Message 7 of 22

Re: Neighbours have broadband but I cant get ??

According to that picture you can get fibre broadband FTTC, just not fibre to the premises FTTP. You should be ok. The waiting list is for GFAST
0 Ratings
1,532 Views
Message 8 of 22

Re: Neighbours have broadband but I cant get ??

so i'm moving to a new home, working from home and have two kids doing online schooling and we can't get broadband - well that's fantastic.🙄

0 Ratings
1,526 Views
Message 9 of 22

Re: Neighbours have broadband but I cant get ??


@james-kel wrote:
According to that picture you can get fibre broadband FTTC, just not fibre to the premises FTTP. You should be ok. The waiting list is for GFAST

Err, no. There is no G.Fast, the waiting list is for FTTC.

0 Ratings
1,525 Views
Message 10 of 22

Re: Neighbours have broadband but I cant get ??

You may be able to order ADSL2+ in the interim. Some areas are not accepting orders for ADSL but you could try.

0 Ratings