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Message 1 of 3

Net Protect won't install after Win 10 upgrade


Tried to re-install Net protect after upgrading to Windows 10.

I get a series of error message during install of the form

The ordinal 1 could not be located in the dynamic link library of .....

McAfee support would help as it is BT Net Protect

Anyone have any ideas how to resolve this one?

dave the diver

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Distinguished Sage
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Message 2 of 3

Re: Net Protect won't install after Win 10 upgrade

If you do a search of the forum you will find a few threads such as this one.


Personally I would say you were lucky it didn't install. BTNetprotect is in my opinion a poor product and can and does cause problems on some computers.


There are far better free products such as Avast Free and AVG Free.

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Message 3 of 3

Re: Net Protect won't install after Win 10 upgrade

AVG are getting a bit naughty these days though.


From The Register


Changes in the privacy policy of AVG's free antivirus doodad will allow it to collect your web browsing and search history – and sell it to advertisers to bankroll its freemium security software products.

The changes will come into play on 15 October, according to the Czech-based biz in a blog post. The revised privacy policy can be found here, with the key paragraph extracted below:

We collect non-personal data to make money from our free offerings so we can keep them free, including:
  • Advertising ID associated with your device.
  • Browsing and search history, including meta data.
  • Internet service provider or mobile network you use to connect to our products.
  • Information regarding other applications you may have on your device and how they are used.

AVG will also collect and broker information about apps it finds on a user's computer or device.

The security software firm says it will not sell personal information such as names, emails, addresses, or payment card details, and will try to "anonymize the data we collect and store it in a manner that does not identify you."

The biz admitted that private information may be exposed or inferred from one's browsing history. "Sometimes browsing history or search history contains terms that might identify you," AVG's privacy policy reads.

"If we become aware that part of your browsing history might identify you, we will treat that portion of your history as personal data, and will anonymize this information."