Netflix Connection problem - UI 113error

[Emmbee]

I am having the Netflix connection issues, where I get the UI 113 error.  I have noted from the forum that this seems to be a common issue with the BT Hub 3.  I have the BT Hub 3 (B), and Netflix was originally working OK, however several months ago it stopped connecting and I get the error message.  I have tried everything possible to get connected to, e.g. logging out, resetting devices including hub etc. 

Can you help?

[DavidM]

Hi @Emmbee and welcome.

I'm sure we can help you with this. Can you please send over an email with the details? You'll get the contact the moderators link in my profile.

Cheers

David