Hi, I have a You View Box which i connect via Powerline Adaptor, everything works perfectly, however on Netflix, i am constantly getting it pausing and buffering and then it reaches 25% and i have to turn off the You View box and wait a few minutes before it loads up again. Any ideas as sometime it happens at the most inopportune moments and is really frustrating.
Thanks for posting. Sorry you're having problems with the netflix pausing. Is there any way you can try connecting directly, without the powerline adaptors, and check if it's still happening? If you can do that and let us know how you get on it might point us in the right direction.
I've been looking at this issue and have managed to get some packet captures from a customer premises which I will start to analyse.
If you could try with a cable as a temporary measure then that would be amazing. Also if you PM me your Broadband phone number then I can rule out broadband performance from the equation.
Im having the same issue with our youview box since our old 'arcnet' power adapters broke and bt sent us there new 'bt power adapters'...
Seems to be that the new black power adapters aren't working properly. I mentioned this to bt a few days ago and asked if they could send me the old 'arcnet white power adapters' but they just sent the 'bt' black ones and it didn't work!
Hopefully this may help find the issue, i know virgins tivo have been having this problem ongoing sice 2014 so hopefully bt can solve it.
It is a Netflix issue - not BT
The Virginmedia forums are flooded with the same 25% complaints saying VM should get it fixed.
Netflix always blames the ISP - even though they are the only common factor.
If you have netlix in your TV don't use the one in the youview box performance is poor and it has a lot of picture enhancements that ruin the image