My WiFi constantly drops out at home especially at peaks times losing signal to Sonos, Alexa and around the home. BT claim to provide and charge for the fastest speeds and the best on the market router but having fancy equipment being supplied by a 50 year old overhead cable which is over a mile away from nearest exchange with untold amount of joints in it is pointless. Virgin Media are currently outside my house installing Fibre Optic cables. How can BT guarantee their supply with an antiquated supply cable and WHY will they not acknowledge that the service they provide me with is awful and inferior to competitors.
can you post connection stats from your router
enter your phone number and post results remember delete number http://dslchecker.bt.com/adsl/adslchecker.welcome
All ISPs apart from virgin use the openreach network so connection would be on same wiring as you currently have. WIFI is very dependent on your home conditions and no ISP guarantees speed over a wireless connection for that reason
BT's advert about the power output/range of their router and it having 'the most powerful signal compared to other major ISP's router' is a claim they apparently can prove, so if 'wifi not spots' in your home is your major problem, then , when you are a VM customer , if you site the VM router in a similar position to the BT one, then you may well have similar problems, no provider guarantees 'wifi' , as every home environment is different, have you tried Ethernet cables if appropriate ?
As far as 'walking in the dark' I'm sure what BT has said wasn't that they were the fastest provider, apart from anything, they use OR/BT wholesale products that are available to any ISP that wants to sell them, they may say it's 'our fastest broadband' that's not the same as 'it's the fastest broadband' and its not like it's only BT that use this type of marketing language, that's why I asked for a link to what you think they say, a link you won't be able to supply.
Anyway, I hope your (probably not fibre to the home) Virgin service delivers what you want, this forum tends to try and help BT customers that have a problem that needs addressing, you already know what the solution to your 'problem' is, so as initially asked 'what's the point of the post ?', apart from venting your anti BT feeling,you aren't really asking for assistance, if you had offered some detail on what the actual problem is, who knows , some may even share that feeling with you.
the virgin connection will be coax into your home not fibre