don't bother with 3rd test.
your profile is stuck at 135 so email the mods for assistance with your account and phone number and a link back to this thread. It needs kicked into action email@example.com
Solved! Thank you.
I got an email from the mods telling me my profile had been kicked up from 135. I got home to find my new router had arrived. So tested speed again on the old router, got about 400Kb down, up has remained good, did this a few times and remained stable at that rate. Hooked up the new HH router and now I am getting 8.5Mbs down and 400K up. Very happy.
So I guess the router was part of the problem? Even with the profile reset on the old router I was still stuck at a lower rate. Anyway it was the forum that got me there, got an engineer out, which resulted in a new router and my profile being jacked up per the mail from the mods this morning.
Thank you all!
Now I'm looking forward to infinity!