I phoned up today to ask for my MAC code at 1620 hours, now after giving the usual details over the phone and after I asked for my MAC code, the guy on the other end said "it would take a few minutes, so could I put you on hold?" I said "sure".
So after a few minutes later the man said something along the lines of "I'm sorry the system seems to be down, if you give me your mobile number and email address, I'll have it sent to you in the next two hours".
Now the funny thing is that I haven't been sent my MAC code, neither via text nor email so can a moderator find out what's happened.
Solved! Go to Solution.
don't know if this link has the same numbers you already tried
Well got it on the 28th but apparently the MAC code I got the new provider says that there seems to be a problem with it, seems as though I've been supplied an invalid MAC code. So the only option left is cancelling which is going to be an inconvenience at best.
@john46 I'm not bothered about the £30 charge other than it makes it an inconvenience and a slight dent in my pocket to which money could have gone to better use, but better than being automatically signed up to another 18 month contract again.