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Beginner
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Message 1 of 3

New BT Hub 5 and Xbox 360 not working together?

Ive just had Infinity broadband 2 installed and been given a BT home hub 5. I've been able to connect laptops to it by both wired and wireless and can see internet is all working. However when I connect my Xbox to then connect to Xbox live it is saying that the Internet connection is not working. I've tested Xbox on different line/Internet in house (we have 2 - 1 for home and 1 for office) and it works fine so I know it's not Xbox. Everything looks like it's working but just final connection not.... Maybe like a firewall or something in the hub is preventing it? (Massive guess) any help would be appreciated.
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Distinguished Sage
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Message 2 of 3

Re: New BT Hub 5 and Xbox 360 not working together?

have you tried changing ethernet cables to the xbox
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Beginner
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Message 3 of 3

Re: New BT Hub 5 and Xbox 360 not working together?

Yes tried a number of cables just in case but still no joy
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