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Anonymous
Not applicable
999 Views
Message 661 of 781

Re: New BT Mail Layout

Thank you for your response. I got upset (I suffer from a couple of mh issues) when people came off as being superior (I don't know what you're so upset about for eg) and wasn't reading properly what people were posting as the anxiety took over. I have tried firefox and chrome. I can't thank you enough for your lovely reply. I've been somewhat shocked by how people responded, if you want to help someone be nice and they'll listen!
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995 Views
Message 662 of 781

Re: New BT Mail Layout

john
Not surprising.
Windows updates can be months apart on two identical PCs I use here.
Just because they are under the same roof doesn't mean they work the same way. The initial changes to BT Mail were months apart, nearly 6-months late on mine. You would to do a bit of delving to get version or build numbers to see if yours really are different.
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Anonymous
Not applicable
983 Views
Message 663 of 781

Re: New BT Mail Layout

Re your response to John, I'm glad someone understands that we're not all having the same experience with the email. I'm still going to hightail it off this forum though. It's not the place for me to be at all. Many thanks again for your patient and very polite response earlier I've taken it all on board and hopefully the only way is up.

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935 Views
Message 664 of 781

Re: New BT Mail Layout

We were the first contributors to this thread 12/12/2018 and after 663 responses there has been no real progress to get us back to the previous format which was not broken so why was it fixed with a version that does not work as well. We will look out for the 1000 response mark before we comment again. Happy Chatting

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926 Views
Message 665 of 781

Re: New BT Mail Layout

663 or 1,000 or even 100,000 responses it will not be going back to the previous format.

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912 Views
Message 666 of 781

Re: New BT Mail Layout

Hi, in reply to Titoengland I was not trying to be superior at all and am sorry if you felt like I was. I was only pointing out what I have discovered from many hours of trial and error. If you can install eM Client as I have you should get some satisfactory results. Incidently I use  IMAP instead of POP3 as I use 2 PC`s and a Mobile. Good luck

 

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891 Views
Message 667 of 781

Re: New BT Mail Layout

32 Views
Message 665 of 666
Re: New BT Mail Layout

663 or 1,000 or even 100,000 responses it will not be going back to the previous format. "

Sounds a little pompous to me , living in a democracy I find it hard to understand your ( or BTs  ) stance on this  , surely it is Mythomania , any decent person/Company would hold their hands up , admit they're wrong and correct their errors?

John

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869 Views
Message 668 of 781

Re: New BT Mail Layout


@johnclegg wrote:
32 Views
Message 665 of 666
Re: New BT Mail Layout

663 or 1,000 or even 100,000 responses it will not be going back to the previous format. "

Sounds a little pompous to me , living in a democracy I find it hard to understand your ( or BTs  ) stance on this  , surely it is Mythomania , any decent person/Company would hold their hands up , admit they're wrong and correct their errors?

John


I have nothing to do with BT. I do not and have never worked for them so they are my words and not BT's. 

It is not being "pompous" nor am I a "mythomaniac". I am being realistic unless of course you know better in which case please enlighten us when the change back to the "old" UI is going to happen. 

I fail to see what living in a democracy has got to do with a private company, which you are not forced to be a customer of, changing their web page.

Going from when the new UI was first started to be rolled out about ten months ago and what has been changed and corrected since then I would say that BT have held their hands up and corrected many of the problems and will no doubt continue to do so however I suspect that no doubt what is done some people will just never be pleased with the end result.

EDIT: I should have added that I couldn't care less how the "new" UI looks or works because I very rarely use it because as you may know if you have been reading  previous posts, I use an email client rather than webmail.

I have only been accessing it over the past few months to see what forum users have been posting about in order to see if there a a simple setting change or a different way of using the UI that may help the user.

 

 

 

856 Views
Message 669 of 781

Re: New BT Mail Layout

Sorry , maybe I'm a simpleton but ..

I have nothing to do with BT. I do not and have never worked for them so they are my words and not BT's.  "

  yet have the temerity to state.... on their behalf ?

" 663 or 1,000 or even 100,000 responses it will not be going back to the previous format. "

Confused...

John

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853 Views
Message 670 of 781

Re: New BT Mail Layout

You are indeed confused!

As I said my words and not BT's.

This is what living in a democracy is about, the freedom to express ones self.

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