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Lbob
Aspiring Contributor
12,733 Views
Message 1 of 17

New BT Mail website is awful - Adverts in inbox

Is there any way to remove the adverts at the top of the inbox, this is incredibly annoying?

 

The themes are awful, it makes it really hard to view the mailbox

 

This upgrade is awful, please give me back the old version!

16 REPLIES 16
gg30340
Distinguished Sage
Distinguished Sage
12,731 Views
Message 2 of 17

Re: New BT Mail website is awful - Adverts in inbox

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Lbob
Aspiring Contributor
12,727 Views
Message 3 of 17

Re: New BT Mail website is awful - Adverts in inbox

Thanks, its a pain as I can't add an ad blocker to my work pc 😞

 

I think the upgrade is definitely a downgrade ..

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gg30340
Distinguished Sage
Distinguished Sage
12,723 Views
Message 4 of 17

Re: New BT Mail website is awful - Adverts in inbox

If you are still on BTYahoo email and have not been migrated to BTMail this "upgrade" has been implemented by Yahoo and not BT so there will be very little if anything BT can do about it.

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Lbob
Aspiring Contributor
12,719 Views
Message 5 of 17

Re: New BT Mail website is awful - Adverts in inbox

my email is btinternet.com but we have to log into the bt.yahoo site , does this mean I haven't switched to BT mail?

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gg30340
Distinguished Sage
Distinguished Sage
12,717 Views
Message 6 of 17

Re: New BT Mail website is awful - Adverts in inbox

If you see BTYahoo anywhere when you are logged on it means you are still with BTYahoo and have not been migrated but you can use this link to check for sure.

 

http://diagnostics.bt.com/login/?workflow=EmailChecker

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Lbob
Aspiring Contributor
12,712 Views
Message 7 of 17

Re: New BT Mail website is awful - Adverts in inbox

ah, thanks yes I'm still on yahoo.....hopefully after the migration it wil imporve....???!

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licquorice
Distinguished Sage
Distinguished Sage
12,710 Views
Message 8 of 17

Re: New BT Mail website is awful - Adverts in inbox

I wouldn't bank on it Smiley Happy

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
12,705 Views
Message 9 of 17

Re: New BT Mail website is awful - Adverts in inbox


@Lbob wrote:

ah, thanks yes I'm still on yahoo.....hopefully after the migration it wil imporve....???!


There are still loads of adverts, which you cannot opt out of.

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Ectophile
Distinguished Guru
12,669 Views
Message 10 of 17

Re: New BT Mail website is awful - Adverts in inbox

Given how many complaints there have been on this forum about the new email service, don't assume it will be any better.

 

As for the adverts, here's a quote from the BTMail Terms and Conditions:

"You understand and agree that the Service will include advertisements and that these advertisements are necessary for BT to provide the Services."

 

 

So in that respect, they are just the same as Yahoo.

 

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