Welcome to this forum.
This is a customer to customer forum only,
This is where customers help each other get the most out of BT products & services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
Everyone posting here, are just BT customers like myself
Is this a new build house?
Is your phone line working yet?
I have asked a forum moderator to help you they will post their contact link here
Welcome to the forum and thanks for your post!
Sorry for the delay connecting your broadband and I appreciate the amount of your time that you spent trying to get this sorted out.
You can send us over your details and we will check what's causing the hold up. Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.