Thanks in advance for any help.
So we're due to move to a new build house on a small new build estate next week (not a mainstream developer), the area gets fibre broadband I think and the housing estate is a decent value so I don't think they'd have cut corners in their part of connecting to the net work.
When I tried to add fibre I could and it said I'd only get 1-5mb's. After some faffing I called BT, the guy didn't seem the most clued up and eventually just said it was slots at the exchange. But I really wasn't convinced. I just did the checker and got the below, can anyone help me understand? I've read elsewhere that it might be because a phone's never been connected to the house, is that possible?
I'm tempted to go knock on my new next door and see what they get.
Any thoughts gratefully received
|55.4||38.5||11.7||7.5||34.5||Waiting list||Waiting list|
|54.4||35||11.6||7||30||Waiting list||Waiting list|
|Up to 3.5||--||2 to 6||Available|
|Up to 2.5||--||1.5 to 5||Available|
The premise/line is associated with exchange which is NOT part of current fibre priority programme.
The premise/line is associated with exchange where WLR is not withdrawn.
The premise/line is associated with exchange where SOADSL service is restricted.
FTTP is not available.
Your estimated speed range on FTTC is 55/38mb but your cabinet is full so there is a waiting list and only option just now is adsl broadband with estimated speed range 2/6mb with expected 3.5mb. This applies to all ISP apart from virgin
you can get the adsl and keep checking and when you see FTTC available then place an order to upgrade
Argh. Which is what he said.
Do spots become available or is it dead mans shoes.
Thanks so much for responding, for now I've gone with a 4g provider through three as I don't think 5mbs is going to be enough with young kids... any suggestions gratefully received
Oh and work said they could put a second line in for me, is that going to help or make it worse? assuming they would be on the same line/issue
A new line would connect to same cabinet so still waiting list
Openreach do upgrade cabinets but no timescale so you need to keep checking for someone leaving/moving home so space becomes available and place order
If it's the Narborough near Leicester that you're in then cabinet 5 is already planned for expansion so worst case you can order when that's completed. Check daily though as as soon as someone cancels their service then their port will become available.
|Cabinet P5||FTTC Available from 7th December 2010, being expanded by March 2021, some with 18/2M product||Phase 5a 2011||657||Huawei||LE9 1TY|
Oh that’s amazing.
yes it is that one.
Million door question would be, I’ve ordered a 4g home box from three, but it’s a 24m contract at £15 a month. Went with phone and got 25mbs outside the house he said you’d get better inside with more powerful box.
do I cancel that and hotspot the family for a few months as this says before March next year? Any thoughts welcomed, are BT on track with upgrades or has the virus slowed plans...
I would defo be taking out the fibre as soon as a slot came up either way.
grateful to you both for answers already
Sounds like a plan.
is there any advantage to doing through BT? Assuming the don’t do waiting lists or auto transfer. Other options are a bit cheaper but if sacrifice a few quid a month to be sure!
what did folk do before the internet
choose whichever ISP you want the cabinet waiting list problem applies to them all