Hi @CH1NNV I'm sorry to hear that you are still experiencing a delay in getting connected. Did they advise why the appointment will not be kept tomorrow? and have they arranged for your case manager to get in touch with you tomorrow?
I can understand your frustration and I'm sorry you haven't received your call backs as promised. If you send me in your details, I'll be able to take a look at what is happening with your order.
You can send me in your details using the "Contact The Mods" link found in my profile.