New Customer - Terrible Speeds at night (Unlimited)

[imjolly]

all extension sockets should be wired to the terminals 2&5 on te back of the botoom half of the NTE5.  if you have an extension wired to the termianls a&B on the back plate then that will cause star wiring and in not good for your broadband

[Exar]

yeah that's how it is.

Not sure if it's A or B but only 1 is connected, the other hangs loose on the box.

Can I just snip the extension on my side of the line? or would leaving the cable ends still connected give me problems. Bare in mind I don't use that extension at all. Could simply having that there affect it?

[imjolly]

is it connected to the same terminals as the incoming openreach wires?  it is up to you what you do but I know what any DIY person would do

cables connected other than to termianls 2&5 are always a potential problem

[Exar]

As far as I can see yes. It's 2 screw fittings.

**EDIT** Here's where the one wire connects

 

[imjolly]

then that is an easy fix

[Exar]

perfect, wasn't sure if it was a grey area or not. I'll get on that 😛

Going to buy an iPlate while I get a punch tool also.

[imjolly]

I wouldn't bother with an iplate  if you buy anything then get a MK3 insert and add it to your existing master - fitting only takes a few minutes

iplate is just the same as removing the bellwire and that costs nothing

bellwire removal

just to show that MK3 just slots in like an iplate but much better

[Exar]

will look into that, thanks.

I have no wires in my faceplate just now, so that's already done. (Pending me connecting the 2 blue/white ones when I get punch tool though)

[Exar]

Still waiting on mods, this is day 6.

[imjolly]

sent email 9/8 and weekends don't count as working days so day 5

mods will get back to you when your email reaches top of inbox