No mod contact for 6-9 days. What's going on?
Been with BT 30 days now and still not got my issue resolved fully.
MY email to Michelle (9 days ago)
MY email to Michelle (6 days ago)
Good morning Michelle,
Thanks for posting. Something has deffinitely gone pear shaped with the email. I've passed this in to Michelle and she'll be in touch asap.
I suspect it'll be after the weekend now but that's no problem. My issues have been mostly fixed, it's just seeing if my line is stable enough once again to be put back to fastpath ping as stated in email. All good.
I'll check back Monday 🙂
mods will update you
Sorry for the delay in getting back to you. Michelle will check this and will be in touch soon.
Thanks David, wasn't sure if things got messed up again lol. no worries.
Michelle got in touch yesterday and we got it changed.
Thanks for all the help guys and I'll go ahead and mark a solution now.
Took 35 days but we got there 🙂