BT recently put Fibre to our Cab - yay finally. I was amongst the first to order, but due to various issues, got messed around with install dates and speeds by BT.
I am getting DL 40mbps / UL 10 mbps which is half what my neighbours get. I am on a Business connection they are not - that is the only difference. Same equipment, same line noise (give or take) - but nobody at BT can tell me why ? I am being passed around from person to person and once again getting massively frustrated that they have messed me around and I have to bear the cost of hours of telephone calls.
Any ideas ???
Solved! Go to Solution.
This is the BT residential forum, you will need to post on the business forum if you have a business connection. https://business.forums.bt.com/