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Aspiring Contributor
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Message 1 of 10

New House New BT Box Question

I have just moved into a new house (7 years old) and have ordered BT TV/Broadband etc. 

In the mean time i have tried hooking up a TV with built in freeview but am unable to get any signal when plugged into the aerial. 

The previous home owner had SKY and someone has mentioned that sky put a new aerial in and now that the subsription has been canceled the line is dead. In order for me to sort this apparently there will be an aerial switch in the attic (aerial is in the attic not on the roof) which needs to be flipped back to the original areial output.

Is this true?  and is this going to cause any issues when by BT box arrives and i plug it in?

 

Apologies if what i have just explained is utter dross 🙂

Thanks in advance. 

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9 REPLIES 9
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Distinguished Guru
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Message 2 of 10

Re: New House New BT Box Question

Sky doesn't come via an aerial it comes via a dish and cannot be used in anyway with Freeview/terrestrial devices.
You will need a normal TV aerial to use the TV and the YouView box.
It is highly unlikely that an attic aerial will work.
You will need to get an aerial installer out I suspect to sort this out,


BTLife | 1967 Plus Radio | 1000 Classical Hits
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Aspiring Contributor
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Message 3 of 10

Re: New House New BT Box Question

why will an attic aerial not work? its seems the whole area was built with attic aerials.
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Distinguished Guru
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Message 4 of 10

Re: New House New BT Box Question

DTT requires a really good signal and it needs an excellent one for the twin tuners of the YouView box. Whatever you will need someone to look at your installation since as you have seen you get no FreeView channels,
You didn't try and out the sky lead into the Tv did you?


BTLife | 1967 Plus Radio | 1000 Classical Hits
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Recognised Expert
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Message 5 of 10

Re: New House New BT Box Question

An attic aerial may well work (depending on house location and aerial type and strength/sight of transmitter) it is obviously just much harder to get a signal when you are going through brick at a lower level with obstacles in the way and really need a pretty good signal for a twin tuner device. I have an attic aerial and I get 80-90% signal on every channel but then I live in a rural area (Lincoln) on the top of a hill with a strong transmitter (Belmont). Obviously SKY comes through a dish so any lead coming straight from the SKY LNB will not work at all.

 

If there is a switch to move from the satellite feed to the aerial feed you need to just switch it over and try it but obviously the feed must come straight from the aerial to the box or you will have no chance and even with this feed you may still require an outside aerial to get a perfect (or indeed any) service.

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Aspiring Contributor
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Message 6 of 10

Re: New House New BT Box Question

Thanks for the advice so far guys, think the next step would actually be getting up into the attic and have a proper look at whats there.
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Aspiring Expert
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Message 7 of 10

Re: New House New BT Box Question

I've got an aerial in my attic and my Youview STB picks up all the freeview channels just fine.
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Distinguished Guru
Distinguished Guru
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Message 8 of 10

Re: New House New BT Box Question

It sounds like your "existing" attic aerial has been disconnected in some way -- if you can safely reconect you should be able to check what freeview channels you can receive. If you can't receive all of the channels that your transmitter provides or if your signal strength is low then you should consider adjusting or replacing your aerial.

 

As Stuart mentioned earlier a dual tuner device like the  Youview box would require a stronger signal than a single tuner TV so you may find the reception/signal different should you have a low or marginal strenth signal when you get Youview.

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Aspiring Contributor
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Message 9 of 10

Re: New House New BT Box Question

Ok, so it would seem we have no aerial despite the people we bought the house from stated there was one. But that's for me to bring up with them. I guess the next step would be getting an aerial installed. Whilst I don't have an aerial, bt are delivering my kit Wednesday, will this prevent me getting my internet up and running? If we have internet we can at least use Netflix, thanks.
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Distinguished Guru
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Message 10 of 10

Re: New House New BT Box Question

No your internet will be just fine


BTLife | 1967 Plus Radio | 1000 Classical Hits
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