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MikeLanglois
Beginner
304 Views
Message 1 of 3

New Phone Number

Hi all,

 

I recently had a phone line fitted at my new address and was given a phone number for that line. I'm not even aware of the number myself, yet I am already getting calls from phising companies asking me to take part in surveys/cold callers.

 

After some searching online I have discovered that this phone number was previously used by someone else back in 2010/2011 at their property.

 

Am I now stuck with a phone number that could be on any number of databases and survey companies for cold calling, or can I request a new number without a history to stop these calls? I have already told a few companies to remove me from their lists, but it never happens.

 

Many thanks,

Mike

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2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage
302 Views
Message 2 of 3

Re: New Phone Number

This thread may help.

https://community.bt.com/t5/Phones/changing-my-BT-landline-number/td-p/16843

 

and

https://community.bt.com/t5/Phones/change-number/td-p/40305

 

Bear in mind, that the new number may be worse, so a call blocker would be a better idea.

 

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Ectophile
Distinguished Guru
284 Views
Message 3 of 3

Re: New Phone Number

There are only so many phone numbers, so BT has to recycle them.  There may be no new phone numbers available in your area.

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