New Totally Unlimited usage

[MBR123]

Wow, you were quick. You should of left it a while buddy until questions have been answered. Were you already on Option 2 Infinity like me cause you might not of had to reorder, I have sent a message through to BT to find out were I stand before reordering a new contract.

[geo1986]

Mbrq123 - customers have to recontract to get totally unlimited

[biffo1963]

Gosh, I didn't expect that - nice one, BT !   But is it worth re-contracting from an already unlimited contract just to get un-throttled torrents ?  Decisons, decisions......

[uklee]

i dont use p2p but recontracted 50gb on bt cloud would be useful for me plus theres £1 discount offered - we have line rental saver so that save a few pennies as well.

Lee

[pippincp]

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@uklee wrote:

just recontracted and its NOT signed me up for 18 months

• Unlimited Broadband and Evening & Weekend Calls with BT Infinity
• Your contract started on 25/08/2011
• Your contract finishes on 24/02/2013

Confued now just looked at track my order where is states contract 12months - so idea what correct. That said 12 months I can deal with

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That's your old contract, it can take 24hrs or more to update your online account.

[Deathtrap3000]

How are people recontracting? Cant see an option to do so.

[pippincp]

You have to contact BT and accounts arrange it, it takes 5 days.

We’ll not be moving over existing unlimited BT Total Broadband or Infinity customers to the new totally unlimited packages but you can request it yourself. It takes 5 days to change over and you’d be re-contracting at the same time.

[Deathtrap3000]

I see, so theres no option to do it online. 

Not sure how it would work with my employee infinity.

[Spenty]

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@Deathtrap3000 wrote:

How are people recontracting? Cant see an option to do so.

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You can do it online just login to my BT then go to My Broadband and click one of the upgrade buttons on the page.

[ryant704]

You can just order it online with your BT account.