cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Distinguished Sage
175 Views
Message 11 of 16

Re: New User Speed

Go to solution
please keep us posted on progress
0 Ratings
stuteman
Aspiring Contributor
165 Views
Message 12 of 16

Re: New User Speed

Go to solution

Still going strong but only at 2 Meg. Hopefully mods will be able to help soon.

 

ADSL Line Status
Connection Information
Line state:Connected
Connection time:5 days, 14:34:38
Downstream:7.938 Mbps
Upstream:448 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Fast
Noise margin (Down/Up):11.9 dB / 25.0 dB
Line attenuation (Down/Up):19.5 dB / 7.5 dB
Output power (Down/Up):19.9 dBm / 12.3 dBm
FEC Events (Down/Up):0 / 1
CRC Events (Down/Up):990 / 13
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):24011 / 1
Error Seconds (Local/Remote):450 / 50
 
0 Ratings
Distinguished Sage
Distinguished Sage
153 Views
Message 13 of 16

Re: New User Speed

Go to solution

just need patience the mods will contact you but just keep checking btspeedtester for any change



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Distinguished Sage
147 Views
Message 14 of 16

Re: New User Speed

Go to solution
just keep checking the speedtester and wait for the mods who will get it resolved for you
0 Ratings
stuteman
Aspiring Contributor
124 Views
Message 15 of 16

Re: New User Speed

Go to solution

Quick update. Mods sorted it out and for that I'm glad. 

 

However, it should be possible to resolve these "stuck" profiles more quickly.

 

Thanks to all involved.

0 Ratings
Distinguished Sage
114 Views
Message 16 of 16

Re: New User Speed

Go to solution
You were still in the basic 10 day line training period normally no resets will be done until that time has completed
normally a stuck profile will reset automatically within in 3/5days once the exchange equipment sees the line as stable there is no point in doing a manual reset before this time as the profile will just drop again within a few hours if the line is not stable
0 Ratings