So my contract expired with BT, I only found this out when my bill shot up to £45+ after a steady £33.I called BT and spoke with a random women who basically told me that she would do pretty much the same deal if I rejoined. She then mentioned that I'd have by the end of the phone call to change my mind if I wanted to cancel the contract.Is this right?From what I'm aware of there's a cooling off period of 7-14 days?Any help would be appreciated on this
There is no cooling off period after the service has gone live.
You can try calling the BT Retail customer options team on 0800 800 030 to see if you can negotiate a reasonable deal.
Also best to find out what competitors will offer you so you have something to compare/bargaining power before you ring them.