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Aspiring Contributor
281 Views
Message 101 of 120

Re: New customer - tearing hair out with disconnects!


@licquorice wrote:

If the problem occurs on multiple devices and both routers the only conclusion I can draw is that it is the environment.

 

A bit drastic, but can you try the Archer at another location with your laptop and ideally another laptop.


😞

 

I don't understand how the environment can suddenly have changed with the introduction of BT, but I can't see what else it can be given the prevelence on all devices...

 

 

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Aspiring Contributor
275 Views
Message 102 of 120

Re: New customer - tearing hair out with disconnects!


@pippincp wrote:

@vaderag wrote:

@pippincp wrote:

@vaderag wrote:

@licquorice wrote:

Don't forget to disable the inbuilt wifi adaptor Smiley Wink


Spoke too soon - too old to even find drivers for it... pre windows 7!


Use Vista or XP drivers. Windows 7 is Vista with XP under the hood with a bit of tweaking added.


I'm on Windows 10. It doesnt work


Post the make and model and I'll have a look for you.


US Robotics USR805422

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Distinguished Sage
Distinguished Sage
273 Views
Message 103 of 120

Re: New customer - tearing hair out with disconnects!

When you tried it with the Archer and Openreach modem only, did you completely de-power the Hub and extenders. Just wondering if their PSUs are the cause of any interference.

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Aspiring Contributor
270 Views
Message 104 of 120

Re: New customer - tearing hair out with disconnects!


@licquorice wrote:

When you tried it with the Archer and Openreach modem only, did you completely de-power the Hub and extenders. Just wondering if their PSUs are the cause of any interference.


Hub, yes. Powerline's, no (but they were in place in the old setup)

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Sage
265 Views
Message 105 of 120

Re: New customer - tearing hair out with disconnects!

Try this one. Most likely an XP one so if necessary run in compatability mode.

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Aspiring Contributor
263 Views
Message 106 of 120

Re: New customer - tearing hair out with disconnects!

I tried it - windows wouldnt even recognize the driver, and installing gives you some wierd app that didn't work even in compatibility

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Sage
247 Views
Message 107 of 120

Re: New customer - tearing hair out with disconnects!

Strange, I've just gone through the install process as far as having to plug in the adaptor with no problem on a windows 10 laptop. Obviously I can't go further as I don't have an adapter.

 

You didn't by any chance download the archived driver rather than the XP win 2K driver did you?

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Aspiring Contributor
232 Views
Message 108 of 120

Re: New customer - tearing hair out with disconnects!

Not sure. The install works fine, you end up with the system tray icon but it doesn't do anything once device plugged in and shows as broken in device manager.
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Sage
222 Views
Message 109 of 120

Re: New customer - tearing hair out with disconnects!

Not having one myself I can't offer further help with it.

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Aspiring Contributor
212 Views
Message 110 of 120

Re: New customer - tearing hair out with disconnects!

That's fine, it's not really the issue anyway, I've tried many devices but they are all suffering same issue 😞
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