Has anybody found problems pasting text from Word onto the new email. When the text is sent it inserts lots of formatting text that shouldn't be there. If you switch from 'Rich' to 'Plain' formatting it doesn't appear, but that stops you from using the additional facilities such an the choice of font, underlining etc.
This is absolutely rubbish for a new system, you can't even view multiple message at once. Why weren't we consulted.
I am experiencing the same issue. Hopefully someone from BT's technical team will pick up on this and respond in due course.