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addtech
Beginner
1,463 Views
Message 311 of 325

Re: New firmware kills VPN

Hi

 

We have a couple of users on BT infinity who can't connect with the vpn. Can I give you the details in order to get the different firmware?

 

Thanks

0 Ratings
juliandale1
Beginner
1,457 Views
Message 312 of 325

Re: New firmware kills VPN

Hi,
I'm using a HomeHub 3 and am unable to connect to VPN. Can you send me the VPN firmware fix please?
Julian
0 Ratings
Moderator
Moderator
1,456 Views
Message 313 of 325

Re: New firmware kills VPN

Hi addtech and juliandale1,

 

Welcome to the forum and thanks for posting.  Please use the contact the mods link to send over the Hub serial numbers and we'll pass these over to the Hub team to get the firmware update pushed to them. You'll be able to find the link by clicking on my user name.

 

Cheers

 

Neil 

0 Ratings
mdurham
Newbie
1,433 Views
Message 314 of 325

Re: New firmware kills VPN

I suspect tihs is a related issue....

 

The firmware upgrade of my BT Home Hub 3 to Version 4.7.5.1.83.8.94.1.37 on 14/3/2014 broke my ability to connect to an external server via FTP.

 

How do i get the next firmware upgrade?

 

0 Ratings
Moderator
Moderator
1,423 Views
Message 315 of 325

Re: New firmware kills VPN

Hi mdurham,

 

Thanks for posting.

 

Click on my username and you'll see a contact the mods link, use this to send over your details and be sure to include your Hub serial number. As part of the upgrade any customised settings you have on your hub will be lost you you may need to set this up again after the new firmware is installed.

 

Cheers

 

Neil

0 Ratings
JerryDi
Newbie
1,411 Views
Message 316 of 325

Re: New firmware kills VPN

PLease can I have the workaround for this problem

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Moderator
Moderator
1,407 Views
Message 317 of 325

Re: New firmware kills VPN

Hi JerryDI,

 

You should now be able to see the contact the mods link. Please fill in the webform with your details and include the Hub serial number.

 

Thanks

 

Neil

0 Ratings
Dg2k187
Aspiring Contributor
1,397 Views
Message 318 of 325

Re: New firmware kills VPN

I had firmware Version 4.7.5.1.83.8.94.1.11 (Type A) pushed to my Hub today Thanks but VPN is still not working.. Smiley Sad What do I do next?? Smiley Frustrated

  
  
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Dg2k187
Aspiring Contributor
1,378 Views
Message 319 of 325

Re: New firmware kills VPN

The BTWiFi workaround is not working anymore.. Smiley Mad

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Highlighted
Robbies21
Aspiring Contributor
1,363 Views
Message 320 of 325

Re: New firmware kills VPN

I have just tried my hub after version 4.7.5.1.83.8.94.1.11 and I can VPN no problem now. Thank you for your help.
0 Ratings