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Message 11 of 11

Re: New line required?

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That’s an Openreach ONT ( optical network termination ) and if the lights are steady green, ready for BT to accept an order from you to provide a FTTP  broadband service over it, as it’s fibre to the premises very fast speeds are available  ( probably 900Mb ) but other slower  speeds are available too…as you have posted on a BT customer forum, presumably you will be ordering with BT , your address should should show you as having ‘full fibre ‘ available if you order on line, otherwise , as suggested call the FTTP team ( not the regular customer service people ), you don’t need any ‘line’ providing or engineer visit,  the address is ‘ready’  simply order and connect the router when it arrives 

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