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mar01006765
Aspiring Contributor
412 Views
Message 1 of 4

New order: have I got YouView or BT Vision?

Hi

Just ordered today and pretty sure it was from this page

http://www.productsandservices.bt.com/products/tv/youview-packages

 

and then I clicked TV Unlimited £12.50 p/mo

 

The confirmation e-mail says I have:

 

You've signed up to:
                                                                        BT Vision Unlimited                                                                   
Your new BT Vision viewing packs are:
                                                                            BT Vision Music                                                                   
                                                                            BT Vision TV                                                                   
                                                                            BT Vision Kids                                                                   
                                                                            BT Vision Film Club                                                                   
                                                                            BT Vision Sports
                                                                            BT Vision TV Replay

 

when I track my order in MyBT it says:

 

Equipment ordered:YouView box (Humax)

Delivery date: Mon 11 Feb 2013 Really confused as to what I've signed up for... Although I guess it's BT Vision. I would like to be on YouView because that includes the 4 Freeview HD channels.    

 

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3 REPLIES 3
jeffreyrn1
Aspiring Contributor
404 Views
Message 2 of 4

Re: New order: have I got YouView or BT Vision?

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willc01
Contributor
380 Views
Message 3 of 4

Re: New order: have I got YouView or BT Vision?

i understand the confusion if youre new, but very rarely do they  get the order wrong.  If it says youview then thats what you get with Vision and HD

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jparnell82
Aspiring Expert
377 Views
Message 4 of 4

Re: New order: have I got YouView or BT Vision?

Mine said the same, you've got a youview box, you'll be fine.

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