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DaveMJ
Aspiring Contributor
183 Views
Message 1 of 2

New sub account email not working

Hi,

     yesterday I set up a sub account for my daughter. The email address and password work because she can log into her home page but her email keeps re-directing her to the enter password page again and again. Also when adding the email account to her ipod it just says yahoo unavailable. I have left it for 24 hours to see if anything changed and I have also tried changing the password with no luck.

    Thanks in advance for any help.

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1 REPLY 1
Moderator-Retired
160 Views
Message 2 of 2

Re: New sub account email not working

Hi DaveMJ,

Are you still having trouble with this or have you managed to sort it out?

Chris
BT Mod Team
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