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SeanD
Community Manager
Community Manager
249 Views
Message 1 of 7

New subject matter Experts

Hi Everyone,

 

Hope you are all keeping well?

 

Just wanted to give you a heads up that am adding a number of new users to sit within our subject matter experts role.  As you know we have had TV Experts for some time now so I am delighted to be able to extend this initiative to some of our other products.

 

We have support from our VAS team so we now have the following experts,

 

BT Cloud Expert

BTID Expert

BT Security Extras Expert

BT Email Expert x3

BT Extras and Devices Expert

 

I have created a few of those new roles today and the rest will follow in the next week or so.  These guys are all well versed in their respective fields so we can look forward to some expert support.  Just like our TV guys, our new experts will be interacting in their own time so wont be around all the time, but will be posting in an official capacity.

 

I am excited about these new roles, especially in the area of Email which I think has been calling out for this approach for some time.

 

If you have any question or concerns about our newest experts please don't hesitate to let me know.

 

Cheers

Sean

6 REPLIES 6
pottyperson
Distinguished Guru
Distinguished Guru
247 Views
Message 2 of 7

Re: New subject matter Experts

Good move, Sean. I'm sure we can look forward to some interesting contributions, maybe even some revealing ones..

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stuartrogerson
Distinguished Guru
242 Views
Message 3 of 7

Re: New subject matter Experts

Excellent


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zulu17
Distinguished Guru
Distinguished Guru
241 Views
Message 4 of 7

Re: New subject matter Experts

Good to have  experts involved.

 

VAS  stands for what ?

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
238 Views
Message 5 of 7

Re: New subject matter Experts

Value Added Services.

gg30340
Distinguished Sage
Distinguished Sage
228 Views
Message 6 of 7

Re: New subject matter Experts

Glad to see you have 3 email experts,  I'm sure they will be kept busy! 

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216 Views
Message 7 of 7

Re: New subject matter Experts

Looks as if the email experts will be busy, as gg says.

Although I did see a CL involved today, Not me!

Hope he's good at error codes.

 

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