No BT mobile app when BT BB discount is applied

[samuel79]

hi i am trying to buy the 15gb sim only plan as i my mum has broadband i get the discount of £5 but not the free bt mobile pack that is available to anyone without the £5 discount but then when i go for the deal without the discount the same top tier plan is £21 

any one care to shed some light on why

I might ad im not the acount holder so Im not ables to get in to her account and I cant rembwer even if she has the sports pack but that is irevelevt as its not my account

[adie1 · Accepted solution]

you wont be able to get the deal as your mam is the account holder, you need to ask your mam for permission to add it to her account or get her to add the 15gb plan to her account for you. once this is done you will recieve your discount.

[samuel79]

Its just stuipd if you ask me but then it still would not be mine