No Broadband connection

[imjolly]

stats looking ok for coming up 2 days conenction

[dfenceman]

Good morning imjolly,

Just when I was hoping everything was OK the hub resynced at 05:12 this morning resulting in the second lowest downstream speed ever.  My IP Profile is still that oddball 90.4% of my connection speed ?

ADSL Line Status

Connection Information Line state: Connectedppp0_0 Connection time: 0 days, 03:13:18 Downstream: 2.366 Mbps Upstream: 792 Kbps

ADSL Settings VPI/VCI: 0/38 Type: PPPoA Modulation: G.992.3 Annex A Latency type: Interleaved Noise margin (Down/Up): 7.4 dB / 5.7 dB Line attenuation (Down/Up): 56.3 dB / 33.9 dB Output power (Down/Up): 17.3 dBm / 12.6 dBm FEC Events (Down/Up): 22998 / 354 CRC Events (Down/Up): 11 / 27 Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 HEC Events (Down/Up): 340 / 8 Error Seconds (Local/Remote): 199 / 142

1. Best Effort Test: -provides background information.

	Download  Speed
	2.17 Mbps

0 Mbps

2 Mbps Max Achievable Speed

 Download speedachieved during the test was - 2.17 Mbps
 For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
 IP Profile for your line is - 2.14 Mbps

2. Upstream Test: -provides background information.

	Upload Speed
	0.64 Mbps

0 Mbps

0.83 Mbps Max Achievable Speed

Upload speed achieved during the test was - 0.64Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps

[imjolly]

had you noticed noise margin dropping low or any noise on the line?

[dfenceman]

Hi imjolly,

The noise margin did drop to 4.7 dB but that is not abnormal.  I did a quiet line test and it was silent.

I tried a restart at 12:16.  The results were not good, viz :-

1. Best Effort Test: -provides background information.

	Download  Speed
	0.91 Mbps

0 Mbps

2 Mbps Max Achievable Speed

 Download speedachieved during the test was - 0.91 Mbps
 For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
 IP Profile for your line is - 2.22 Mbps

2. Upstream Test: -provides background information.

	Upload Speed
	0.46 Mbps

0 Mbps

0.83 Mbps Max Achievable Speed

Upload speed achieved during the test was - 0.46Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps

ADSL Line Status

Connection Information Line state: Connectedppp0_0 Connection time: 0 days, 00:14:55 Downstream: 2.461 Mbps Upstream: 848 Kbps

ADSL Settings VPI/VCI: 0/38 Type: PPPoA Modulation: G.992.3 Annex A Latency type: Interleaved Noise margin (Down/Up): 6.3 dB / 5.9 dB Line attenuation (Down/Up): 57.7 dB / 33.8 dB Output power (Down/Up): 17.1 dBm / 12.6 dBm FEC Events (Down/Up): 2382 / 0 CRC Events (Down/Up): 0 / 0 Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 HEC Events (Down/Up): 0 / 0 Error Seconds (Local/Remote): 0 / 0

[imjolly]

I think that may have been a bit quick after the drop this morning would have been better to leave it for a day or so before resetting again

[dfenceman]

Hi imjolly,

I was unable to access the internet for about the last 10 minutes.

All lights on the HH3 remained blue and the ADSL Stats indicate no loss of connection, viz :-

ADSL Line Status

Connection Information Line state: Connectedppp0_0 Connection time: 9 days, 08:04:44 Downstream: 2.648 Mbps Upstream: 840 Kbps

ADSL Settings VPI/VCI: 0/38 Type: PPPoA Modulation: G.992.3 Annex A Latency type: Interleaved Noise margin (Down/Up): 5.2 dB / 5.3 dB Line attenuation (Down/Up): 56.6 dB / 33.8 dB Output power (Down/Up): 17.1 dBm / 12.5 dBm FEC Events (Down/Up): 2042153 / 162304 CRC Events (Down/Up): 3952 / 536 Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 HEC Events (Down/Up): 28050 / 1597 Error Seconds (Local/Remote): 1438 / 237

Is this BT up to their tricks again ?

[imjolly]

could have just been a local problem - your stats look good for 9 days connection time

[dfenceman]

Hi imjolly,

If it was BT causing a break in the cable with all this duct laying going ( 16 seperate locations ) on then surely the ADSL stats would have shown a disconnection.  The cable linking the PCP to the fibre cabinet was also laid this morning.

[imjolly]

whatever caused it thankfully it did not disturb your sale connection

when is fibre estimated for you?

[dfenceman]

Hi imjolly,

By the end of this month but I am still a bit dubious.

If it is that close I really do not understand why they are replacing so much duct at such a late stage.

It wasn't all that long ago that BT were recovering redundant copper cable in very similar locations.  Why did they not lay the new duct at the same time.  Needless to say I cannot get any answer out of BT or OR.

I did get one email from OR a while ago assuring me we would go live by the end of May.