I ordered Superfast Fibre Unlimited During a promotion on uSwitch earlier in november. I was billed over a week ago for my services at £55 which included a setup fee.. ( I Should not have been charged this due to the uSwitch deal) Either way I have still paid the bill in full.
A long time has passed since I was promised my code before the start of december. no vouchers whatsoever...I have contaced yourselves on numerous occasions also where I have been promised my code is on its way.. I have been told my code has been sent.. yet there is nothing.. So i emailed again and again to which I finally got sent a code to redeem !.. The code does not work. I have tried redeeming this code via Internet explorer like somebody else on this forum has done when their's finally validated this way.. but I am still having 0 luck in redeeming my code.
Personally I dont feel like this code is even Valid.
Ive since sent numerous emails after my email was being passed on to the Fitbit Management team but I have had 0 correspondence.
As you can imaigne I am a very unhappy customer at present. I have read nothing but terrible reviews recently for BT but myself decided to give you guys a shot.. I am more than happy with my service may I add.. BUT
I am not happy being made to wait so long for a reward in which I am due.. I still havent even recieved my £40 M&S Vouchers which were inluded in the deal..
All I ask is you give me what I signed up for.. Ive paid my bills on time.. Keep up your end of the deal or I will be forced to cancel my services.
