No Fibre install available - I understand. Copper Line ok to activate yesterday...didn't happen.

[Payne83]

Hi,

We ordered Fibre package in Feb but Covid-19 prevented the engineer coming to the property in March - understood.

BT offered Copper Line to be activated on 3/4/20 (WAIT UNTIL MIDNIGHT), we waited until midnight and no activation.

No problems showing for phone line/number nor problems for local area, all correct equipment received for copper line - no active internet.

Please advise why copper line/internet not activated?

Look forward to a reply, many thanks.

[Keith_Beddoe · Accepted solution]

@Payne83 

Please edit out your account number, as this is a public forum, and your post does not go to BT.