have just joined BT, got the sport pack with the Ultra Hd box with the Entertainement Ultra HD and am supposed to get the BT sport channels in HD at least that what I signed up for screenshot here:
However I'm only getting the standard sport channels and its asking me to phone and subscribe in order to get the HD versions.
I called today and was told it should activate after midnight
Just very surprosed as all other channels are working including Ultra HD, all other HD streaming channels, kids etc
Sounds like the exact problem I have. Everything is working apart from the Sports HD channels.
I've tried calling (got passed around then cut off) and web chat (told it would be fixed in 24 hours - it wasn't). I did have a missed call from BT yesterday who left a message saying they would call back (they didn't).
Very disappointed again.