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gingerelvis
Beginner
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Message 1 of 2

No Web Pages - DNS Failure?

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Hiya,

 

This morning at about 4am (don't ask) I noticed that I was unable to view any webpages on my x2 mobile devices and x2 PCs, all over wifi. On all equipment I was able to get a valid IP from the router, ping the router and access the firmware. Here's what I found.

 

Check Connectivity test shows all pass except DNS - 194.72.9.34, 194.74.65.65

ATM, PPP all ok WAN IP is  86.143.xxx.xxx

Ping DNS IPs timed out

From the log I can see my BRAS ID - ers8.man5

 

Ping google.com fail

Ping google's IP (216.239.51.99) fail

 

Ping ebay.co.uk fail

Ping ebay IP (66.135.205.14) - Could not resolve DNS

tracert to above IP ends at 217.32.xx.xxx (ie not on my local network).

 

The router is telling me that it's a DNS issue but I can't ping IPs. ???

 

Could be Auth issue but then again I've got a valid WAN IP

 

Yes I've switched the router off/on again.

 

Is anyone else having the same issue where Broadband and Internet lights on the router are both green but still can't access any web pages?

 

Thanks

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gingerelvis
Beginner
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Message 2 of 2

Re: No Web Pages - DNS Failure?

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All resolved now.

 

New WAN IP and new DNS servers.