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Re: No broadband but getting dial tone
No. If you connect the extension to the data terminals rather than terminals 2&5, you will have the unfiltered signal containing both phone and broadband at the extension. You will then need to plug in a filter to split the broadband and phone.
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Re: No broadband but getting dial tone
Thanks.
Neither of 2 Openreach engineers seemed to know that. Essentially, they should have connected my extension to the data connection.
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Re: No broadband but getting dial tone
connecting extension sockets it up to the homeowner not openreach unless you are paying extra for the install
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Re: No broadband but getting dial tone
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Re: No broadband but getting dial tone
Why did they replace the master socket, had you raised a fault report?
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Re: No broadband but getting dial tone
Complaint about speed, especially upload - below 0.8. So they came out checked everything, reset my profile and changed the socket. It's slightly better but not much. Engineer this morning surprised I get anything at all due to distance from cabinet.
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Re: No broadband but getting dial tone
Reconnecting the extension is likely to make matters worse.
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