I have left my connection on a right few days and there is no drop in noise margin, which was 6 ish, but after a few resets due to my egerness I'm not sitting around 12 before and after remaining connected a few days. Could a Mod contact me to arrange a reset please.
need to post your stats to show stable connection before getting noise margin reset. after 3+ days stable connection you can contact the mods - they will not contact you first
Here are my line stats after 3 days for the admins. It took so long to post back because the line had dropped a few times, in that the blue broadband light went off twice, then on another two occasions the whole hub just rebooted and started flashing the power light > wifi > broadband.
|Connection time||3 days, 5:58:26|
|Noise margin (Down/Up)||12.4 dB / 12.0 dB|
|Line attenuation (Down/Up)||47.0 dB / 25.0 dB|
|Output power (Down/Up)||17.8 dBm / 12.6 dBm|
|Loss of Framing (Local)||34|
|Loss of Signal (Local)||3|
|Loss of Power (Local)||0|
|FEC Errors (Down/Up)||253197 / 39|
|CRC Errors (Down/Up)||1824 / N/A|
|HEC Errors (Down/Up)||N/A / 35|
|Error Seconds (Local)||1682|
12.6/22 was the previous John, so only the up has settled. Slight improvement today.
Line state Connected
Connection time 4 days, 0:06:47
Downstream 3,264 Kbps
Upstream 448 Kbps
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 11.7 dB / 12.0 dB
Line attenuation (Down/Up) 47.0 dB / 25.0 dB
Output power (Down/Up) 17.8 dBm / 12.6 dBm
Loss of Framing (Local) 34
Loss of Signal (Local) 3
Loss of Power (Local) 0
FEC Errors (Down/Up) 260223 / 40
CRC Errors (Down/Up) 2112 / N/A
HEC Errors (Down/Up) N/A / 36
Error Seconds (Local) 1883
did you contact the mods to get noise margin reset to 6 as you can now show a stable connection of 4+ days?
can take up to 3 working days for mods to contact you