It's now all about sales with BT. I received a cold call from BT advising me to change to infinity. I asked and asked would it be OK with a MAC. I was assured it would be. I could not trust BT as I had heard so many problems with technical advice. I searched and found out that it would be incompatible with my MAC OSX 10.4 I cancelled straight away as my OSX platform was only 10.4.
BT has been charging me ever since even though I asked for an e-mail to confirm I had cancelled the order, which in the end she eventually and shruggingly did. My broadband BT Option 3 has not been the same since, it keeps cutting out.
I was telephoned again by another cold caller (New sales call - not a technical advisor) who assured me that my contract runs out in August. I, like a mug have signed up again, after upgrading my MAC OSX platform to 10.5.
Looking around the site again the BTHUB3 can only to connect to 10.4. I cannot change to an earlier version now especially after upgrading and spending all this money because of a BT sales person!!!! GIVING ME TECHNICAL ADVICE WHICH THEY OBVIOUSLY DO NOT HAVE AVAILABLE TO THEM!!!
How much are these top managers being paid to oversee all these problems? Especially when I have heard that they can give Broadband usage away to other managers in competing telephone companies. Look after your paying customers BT.
Long time Mac user with Infinity here.
There are no problems with Macs and Infinity. None at all!
I am aware of Mac users who are using Infinty with MacOSX 10.4/10.5/10.6 and 10.7 with HH2(B) and HH3 without any problems (apart from when the HH is faulty).
I do not know where you have read the rubbish about HH3 working only with MacOSX 10.4. Forget all the nonsense and get Infinity. You will have no regrets.