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Arete
Beginner
546 Views
Message 1 of 2

No dial tone with functioning broadband.

Hello,

 

I was wondering if anybody can help? My telephone line has been down for at least a week, although broadband has been working reasonably fine, if slow. It seems to have followed a torrential downpour, of which there was another last night. Using a known good telephone in the the test socket produces the same result: no dial tone.

 

Thank you 

 

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
542 Views
Message 2 of 2

Re: No dial tone with functioning broadband.

Broadband will work with one wire disconnected, but it will be much slower.

 

Just report it as a phone fault "No Dial Tone", and the phone line will be fixed, and the broadband will recover.