broadband is working just as fast ,tend to loose connection a few times a day for a minute or so
I just reported it 10 minutes or so Keith , just says fault reported in that link , just thought if phone lines was dead then the bb wouldnt work either ??
The phone line is combined with your broadband, within the broadband equipment.
If there is a disconnection between the exchange phone connection, and the broadband equipment, then you will get broadband, but no phone.
It could be a wire that has come disconnected, or faulty exchange equipment.
You are normally offered a free divert while the fault is being fixed.