cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,878 Views
Message 1 of 7

No gmails account yet my bt emails double up in gmail on my phone

I have a bt account and no other, yet on my phone emails go into gmail as well as my bt account. How, why and can I stop this from happening?

0 Ratings
6 REPLIES 6
1,876 Views
Message 2 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone

do you have android or iphone? if android you would setup gmail account to access apps in playstore



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
1,868 Views
Message 3 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone

How do you access your email on your phone? Did you set up your BT email account on the gmail app? 

0 Ratings
1,851 Views
Message 4 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone

Always had bt email but now you have me thinking, I think I need to look further into my accounts as I am no longer with bt just my email address is the same as I have had for years.

0 Ratings
1,842 Views
Message 5 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone

As an aside, if you are no longer with BT and are not paying £7.50/m for Premium mail, be aware your account may be deleted at any time without warning.

1,835 Views
Message 6 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone

Didn’t know that, thank you for the warning

0 Ratings
1,818 Views
Message 7 of 7

Re: No gmails account yet my bt emails double up in gmail on my phone


@Tikanekowrote:

Didn’t know that, thank you for the warning


So if your emails are important to you (including ones sent), make sure you've got some form of backup that doesn't rely on logging into email.