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Ronnie234567
Aspiring Contributor
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Message 1 of 4

No mobile USA

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Can anyone help, I'm in the USA, but my bt mobile won't work. It says "no service". All my family are on BT, and have the same problem.
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3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: No mobile USA

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Did you enable roaming and Intenational calls before you left the UK? Its done via MyBT.

PaddyB
Moderator
Moderator
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Message 3 of 4

Re: No mobile USA

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Hi @Ronnie234567,

 

If you take a look at How do I use BT Mobile abroad? you'll find a few details.

 

Can you check as @Keith_Beddoe has suggested and make sure that International Calling has been turned on. You can do this by log in to www.bt.com/mymobile >

 

Thanks

 

PaddyB

Ronnie234567
Aspiring Contributor
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Message 4 of 4

Re: No mobile USA

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Thanks guys your lifesavers, all working now. I must of blocked international calls and forgot. I turned it back on under my by BT.

 

I had to go into iPhone settings and turn off automatic carrier selection, once I selected T-Mobile it started working.

Thanks again!

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